Attendance Allowance Pitfalls: 10 Mistakes to Avoid When Applying
Many Attendance Allowance claims are rejected because people leave out important details. The main issue is not clearly explaining how an illness or disability affects daily life.
To help, we’ve listed common mistakes and tips to avoid them. You’ll also find guidance on how to properly fill out the form and improve your chances of success. Attendance Allowance is for people over State Pension age who need support due to illness or disability, so getting the details right is important
1. Withholding Important Information
Be clear and specific about why you need Attendance Allowance. Include details such as:
- Your medical condition.
- Accidents or falls you’ve had and their impact.
- Tasks you struggle with when unaided (e.g., dressing, cooking).
- How often you need help and what kind.
- Whether you need care or supervision to stay safe and independent.
2. Exaggerating or Downplaying Needs
Always be honest. Don’t overstate or understate your needs. If your condition varies, explain both good and bad days to give a complete picture.
3. Not Reapplying After Changes
If your application is rejected, you can reapply, especially if your situation has changed. Claims are reviewed regularly, so update the Department for Work and Pensions if your needs evolve.
4. Skipping the Application Because of Financial Concerns
Attendance Allowance isn’t means-tested. Your income or savings don’t affect eligibility, so don’t hesitate to apply, regardless of your financial situation.
5. Not Applying Because You Have a Carer
You’re eligible for Attendance Allowance even if you have a carer. People in care homes may also qualify, provided their care isn’t fully funded by the local council.
6. Skipping Repeated Questions
Even if questions on the form seem repetitive, answer them fully every time. Each section is assessed individually, so avoid leaving blanks.
7. Missing the Supporting Statement
A statement from someone who knows your needs well, like a GP, carer, or family member, can strengthen your claim. Don’t skip this optional but valuable section.
8. Ignoring the Guidance Notes
The notes explain how to fill out the form correctly and what documents to include. Skipping these can lead to missing key details that may weaken your application.
9. Not Keeping a Daily Diary
Track your daily struggles, such as mobility issues or needing help with personal care. A diary can make your claim more accurate and compelling.
10. Giving Up After Rejection
If your claim is denied, don’t lose hope. Review your application, seek advice, and reapply with more evidence or updated information. Many claims are approved on the second attempt.
By avoiding these mistakes and providing detailed, honest information, you can improve your chances of a successful Attendance Allowance application.
How to Avoid Common Mistakes
- Be specific: Clearly explain how your condition affects your daily life and the help you need.
- Read the guidance notes: Follow the instructions provided with the form to answer correctly.
- Keep a diary: Write down your daily struggles to make your application accurate.
- Get help: Ask Age UK or a trusted person to check your application.
- Include a strong statement: Have someone who knows you well describe your needs in detail.
How to Apply for Attendance Allowance
- Get the form: Download it from the UK government website or call 0800 731 0122 to request one.
- Gather information: Collect your National Insurance number, GP details, and medical records.
- Fill it out carefully: Provide honest and detailed answers with any supporting documents.
- Send it in: Post the completed form to Freepost DWP Attendance Allowance (no stamp or postcode needed).
Your application will be reviewed by the DWP. Payments are £72.65 (lower rate) or £108.55 (higher rate) weekly, based on your care needs. Claims are reviewed annually to check eligibility.
Why Applications Get Rejected
- Not explaining your symptoms or how they affect your life.
- Leaving out key details about your condition.
- Mistakes on the form or missing information.
- Not meeting the requirement of needing support for at least six months.
- Many people are unaware they can apply for this benefit—20% don’t know it exists, according to a 2024 survey.
By being clear, honest, and thorough, you can improve your chances of getting approved for Attendance Allowance.